How 123 GO AIR collects, uses, and protects your information.
We gather personal details when you use our services, including your first name, last name, postal and email address, and phone number. Billing information from your credit or debit card is also retained, along with any accommodation preferences you provide. While some information is optional, other details are mandatory for account registration and participation in promotions or surveys.
Collected data is processed and stored for a number of reasons, including fulfilling requests for travel services and products, and for the general improvement of our website. We share authorized information with service providers and our marketing team, but we do not rent, share, sell, or trade any of this information for any kind of promotional purpose.
Service suppliers maintain their own separate privacy policies. Credit card processing uses your personal information solely to complete travel booking transactions. Information may be disclosed to third parties during legal proceedings involving fraud or unmet user obligations. Non-personal data may be linked with personal information to help us improve our services.
We also collect statistical data as visitors browse our site, tracked through web beacons and log files that record IP addresses and pages visited, even without registration.
Anonymous data is kept separate from personal information unless you voluntarily connect the two. We place cookies on your device to recognize you during future visits; you may configure your device to reject cookies at any time. Third-party tracking cookies may also monitor non-personal visitor data.
You can update your personal information by logging into "My Account" on our website. If you request deletion of your travel data, we retain the information for six months to address incomplete transactions or legal requirements. Membership numbers and ticketing preferences may be retained indefinitely. Third-party and individual data can be edited, processed, or deleted on request.
Our referral feature asks for a friend's name and email address, but this information is not stored by 123 GO AIR.
Blog comments containing personal information become publicly visible. We are not responsible for privacy breaches arising from user-submitted blog content, and we take no responsibility for unsolicited messages sent by other users.
We communicate with you about transactions, services, and promotional content. You may opt out at any time using the unsubscribe link included in our promotional emails to stop future communications.
Third parties that handle credit card processing and web analytics receive only the data necessary to perform their function, and are restricted from using your personal information for commercial purposes. Widgets, forms, contests, and surveys collect information solely for their stated purpose.
We prioritize the security of your personal information using industry-standard protections, though no data on the web can be guaranteed 100% secure, and we cannot promise protection against every possible breach. Third-party websites linked from our platform operate under their own privacy policies, and we assume no responsibility for data breaches on external sites.
We reserve the right to disclose personal information during legal proceedings, in response to court orders, or as part of fraud investigations.
This document may be updated periodically, and we will notify you by email when changes occur. You may modify or remove your information at any time if you disagree with an update.