24/7 Customer Support +1-212-920-6412, +1-800-770-0370
Book With Confidence

Terms & Conditions

Please review these terms carefully before booking with 123 GO AIR.

Introduction

Please review these terms before making any transaction on our site. Your access to, and use of, our services is subject to your agreement with, and acceptance of, these terms of use.

Limitations on Liability (Disclaimer)

Information on this site is provided "as is, where available" without warranties of any kind. We are not responsible for computer viruses, losses, or damages that may occur during your visit to the site. We operate solely as an agent connecting you with travel suppliers, and you assume all risk associated with your booking.

Release

123 GO AIR seeks to be held harmless from disputes arising between you and third-party travel suppliers, including hotels, airlines, and car rental companies.

Site Usage and Business Transactions

By using this site, you confirm that you are 18 years of age or older, have the legal capacity to enter into transactions, and accept financial responsibility for all bookings made under your account. You certify that the information you provide is accurate and agree that transactions must be legitimate. Depending on your origin and destination, the Warsaw Convention may limit an airline's liability for lost baggage.

Links

External links are provided for your convenience only. We do not endorse the content of linked sites, and you visit them at your own risk.

Alerts

Please verify your e-ticket details immediately upon receipt and notify us within 24 hours of any errors. Arrive at the airport at least 3 hours before departure to avoid being marked as a "No Show." Visa requirements for your destination and any transit airports are your responsibility to confirm.

Refunds

Domestic tickets are generally non-refundable; some international tickets may be refunded subject to penalties. Refund requests must be submitted within 72 hours, and approved refunds can take up to 30 days to reflect on your credit card statement.

Credit Card Declines

If a transaction is declined, you will be notified within 24 hours. Ticket status becomes uncertain in this case, and pricing is not guaranteed until payment is successfully processed.

Changing Flight Schedules

Once a ticket has been issued, its date and time cannot be changed directly by us. Any changes are subject to the operating airline's own policies, as we have no control over airline reservation systems.

Cancellation Policy

Unused, non-refundable tickets may potentially be applied toward future travel within one year, subject to airline penalties, fare differences, and a service charge of approximately $50 to $100.

Booking Fees

An administration or service fee may apply per transaction or per passenger, ranging from $0 to $100, in addition to any airline penalties.

Changes in Fare

If the fare changes after your reservation is made, you will be notified and may choose to cancel the booking or pay the fare difference.

Termination

123 GO AIR reserves the right to terminate service to any user unilaterally and without prior notice.

Delivery of Tickets

E-tickets are delivered via email. Where applicable, paper vouchers are shipped via FedEx or standard U.S. mail delivery.

Credit Card Payment Terms

We accept most major credit cards, and name and address verification is required for all payments. Bookings paid with a third party's card require a signed authorization form along with a copy of valid identification.

No Waiver

Only a written waiver signed by authorized 123 GO AIR personnel carries legal effect. No verbal statement shall be considered a waiver of these terms.